Who we are
Volteric Bikes is an independent multi-brand electric bike and e-mobility retailer operated by Volteric LLC, doing business as Volteric Bikes, in Tennessee, United States.
We offer electric bikes, e-moto products, electric scooters, and related mobility products from multiple manufacturers. Product pages identify the applicable brand or manufacturer where that information is available.
Our role
Volteric Bikes is the retailer customers purchase from through shopvolteric.com. We help customers with product questions, order support, shipping questions, returns, and warranty coordination. Product specifications, fulfillment details, return eligibility, and warranty coverage can vary by product or manufacturer, so customers should review the applicable product page and store policies or contact us before ordering.
Fulfillment
Fulfillment origin, availability, processing time, carrier, and delivery timing vary by product and destination. When a product page identifies U.S.-warehouse fulfillment, that statement applies only to that product and remains subject to availability. See our Shipping Policy or contact us before ordering if timing or origin is important to your decision.
Brand clarification
Volteric Bikes is not Velotric. Volteric Bikes is an independent retailer and is not affiliated with the Velotric brand or company. References to product brands identify the applicable products or manufacturers and do not imply a relationship beyond what is specifically stated.
Contact us
Email support@shopvolteric.com, use our contact form, or use the chat on this website for assistance.