Shipping policy

Volteric Bikes Shipping Policy
Shipping Area
Volteric Bikes currently ships eligible orders within the United States. Shipping availability may vary by product and destination.
Shipping Cost
Standard shipping is free on eligible Volteric Bikes orders unless otherwise stated at checkout.
Fulfillment
Orders may be fulfilled from different locations depending on the product, availability, and destination. Because products may ship from different warehouse locations, separate items in the same order may arrive in separate shipments.
Processing & Delivery Times
Processing and delivery times vary by product, warehouse location, destination, carrier, and current inventory. Estimated delivery times vary by product and will be communicated through the applicable product information, checkout, or order updates when available. Certain products or destinations may require additional time.
Tracking
Tracking information will be provided after your order has been processed for shipment. Customers can use the tracking information provided in their shipping notification to monitor delivery progress.
Multiple Shipments
If your order contains products fulfilled from different warehouses or suppliers, you may receive more than one tracking number and your products may arrive on different days.
Delivery Delays
Delivery estimates are not guaranteed. Delays may occur due to carrier operations, severe weather, holidays, inventory changes, address problems, or other circumstances outside our reasonable control.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address and phone number at checkout. Contact Volteric Bikes immediately if you discover an error. Address changes may not be possible after an order enters fulfillment.
Damaged Shipments
Inspect your shipment upon arrival. If the package or product arrives damaged, keep all original packaging and contact Volteric Bikes as soon as possible with your order number and clear photos or video of the package, shipping label, and damage.
Questions About Your Shipment
If you have questions about processing, tracking, or delivery, contact Volteric Bikes with your order number. We will assist you and coordinate with the appropriate fulfillment partner when necessary.